Your Email Settings
Take the Step| Username: | your email address |
| Password: | Use the email account’s password. |
| Incoming Server: | your.domain e.g. yourwebsite.com.au
|
| Outgoing Server: | yourwebsite.com.au
|
Authentication is required for IMAP, POP3, and SMTP. | |
Alternatively you can use either just the website name mail.(website without www)OR the server name: siteground.net for the incoming and outgoing servers.
| Username: | your email address |
| Password: | Use the email account’s password. |
| Incoming Server: | your.domain e.g. yourwebsite.com.au
|
| Outgoing Server: | yourwebsite.com.au
|
Authentication is required for IMAP, POP3, and SMTP. | |
Alternatively you can use either just the website name mail.yourwebsite.com.auOR the server name: siteground.net for the incoming and outgoing servers.
Notes:
- IMAP email access coordinates between the server and your mail application. Messages that you have read, deleted, or replied to will show up as such, both on the server and in the mail application.
- POP3 does not coordinate with the server. Messages that the mail application marks as read, deleted, or replied to will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
- The system uses SMTP to send outgoing mail.
- We recommend that you use POP3 over SSL/TLS or IMAP over SSL/TLS because they provide increased security for your interactions with the remote mail server.
OUTLOOK EMAIL SUPPORT
Manually configure Outlook
To add your email account to the latest version of Microsoft Outlook first click on the File menu and then on Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.
To begin, click on New on the new window that opens.
A new window will appear where you should input your full email address. Click on Advanced options and click on the checkbox for Let me set up my account manually. Then click Connect. On the next step select POP or IMAP depending on the protocol you want to use to connect. The difference between POP and IMAP is explained in this tutorial. We recommend IMAP in most cases.
Now you need to fill in the appropriate information about your email account. Here’s a brief explanation of the different fields and what you should add in them:
- Incoming mail section
- Server: add your domain name if it is pointed to your Juicy website. Alternatively you can use the server name: siteground.net
- Port: if you chose IMAP – use 993, if you chose POP3 – use 995;
- Encryption method: SSL/TLS;
- Require logon using Secure Password Authentication (SPA) – leave unchecked;
- Outgoing mail section
- Server: add your domain name if it is pointed to your SiteGround website. Alternatively you can use the serverhostname: ;
- Port: use 465;
- Encryption method: SSL/TLS;
- Require logon using Secure Password Authentication (SPA) – leave unchecked;
Click Next and input the password for your email address. After that click Connect.
If the information you provided is correct the email account should be added to your Outlook.
MAC MAIL EMAIL SUPPORT
Configure Mac Mail manually
To begin with, click on the Apple Icon Menu on the top left of your screen and select the System Preferences… submenu.
You will be taken to your System Preferences screen where you can adjust various options of your Mac OS. Select the Internet Accounts link to proceed.
Here, you will see a list of all the different accounts you have registered including iCloud, FaceBook, Vimeo, etc. Scroll down and select the Add Other Account… option.
Next, select to add a Mail account on the next screen.
A pop-up will appear asking you to fill in your name and the Email address that you want to register with Mac Mail. Note, that people you send emails to will receive them from the name you enter here. This option, however, can be changed later on. Finally, click Sign in to proceed.
Now, you have to fill in the server settings for your Email account:
- Email Address: – should be pre-filled with the value you’ve entered in the previous screen;
- Username: – enter your full email address as a username, i.e username@yourdomain.com. It will be used both for the incoming and outgoing connection;
- Password: – enter the password for your email account;
- Account Type: – it’s set to IMAP by default. Unless you specifically want to use POP3 you should leave it that way;
- Incoming Mail Server: – add your domain name if it is pointed to your SiteGround website. Alternatively you can use the server hostname: siteground.net
- Outgoing Mail Server: – same as the incoming server;
You can also find the exact settings to use with each of your mail accounts with your Mac Mail in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab.
Once you fill in all the details, press Sign In to proceed.
Finally, you will be asked which programs you want to use this account with. The available options depend on the applications you have installed on your account.
That’s it! You can now use your email account with the Mac Mail application.
Set up your email account on an iPhone
To configure your Juicy email on an iPhone, tap Settings on your home screen. Then, proceed to Mail > Add Account > Other > Add Mail Account. There you will need to fill in the required information:
When ready, tap Next and you will have to fill in the details of the Incoming Mail Server:
Complete the same steps for the Outgoing Mail Server and wait for the Mail app to verify your information. Then, tap Save and your email will be added to your email account list.
